Privacy Policy

Centaur Sporting Club

This Privacy Policy explains how Centaur Sporting Club (“the Club”, “we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you:

Visit our website at www.centaursporting.com;
Contact us by email, phone, social media, or online form;
Register for matches, training events, training courses, introductory days, demonstrations, or other club activities; or
Otherwise provide personal information to us.

For insurance, administration, legal, or operational purposes, some Club activities may be supported by Centaur Sporting Academy Ltd.

Please read this Privacy Policy carefully.

Who We Are

Centaur Sporting Club is responsible for handling your personal information in connection with Club activities.

In some cases, your information may also be processed by or shared with Centaur Sporting Academy Ltd where this is necessary for:

Insurance arrangements;
Event administration;
Instructor coordination;
Legal compliance;
Safeguarding; or
Safety management.

Grounds for Collecting and Using Personal Information

We process your personal information only where we have a lawful basis for doing so. These may include:

Your consent;
Performance of a contract with you, or taking steps before entering into a contract with you;
Compliance with a legal obligation;
Protection of vital interests;
Our legitimate interests, provided your rights and freedoms do not override those interests.

Our legitimate interests may include:

Administering Club membership and activities;
Managing bookings and attendance;
Ensuring safety at events and ranges;
Improving our services, website, and communications;
Protecting the Club, its participants, instructors, and venue partners; and
Dealing with complaints, disputes, or incidents.

Where consent is relied upon, you may withdraw it at any time, although this will not affect the lawfulness of processing carried out before withdrawal.

What Information We Collect

We may collect both personal information and non-personal information.

Personal Information

Personal information is information that identifies you, or could reasonably be used to identify you. This may include:

Your name;
Address and postcode;
Email address;
Telephone number;
Date of birth;
Emergency contact details;
Payment and billing information;
Membership details;
Event or course registration details;
Identification details where required;
Declarations, waivers, consent forms, and health information you choose or are required to provide for safe participation;
Survey responses, reviews, and feedback;
Communications you send to us;
Images or video where taken at club activities in accordance with this policy.

Non-Personal Information

We may also collect technical and usage information that does not directly identify you, such as:

Browser type;
Operating system;
Device type;
Language preference;
Pages viewed;
Access times;
Website usage patterns; and
Clickstream data.

How We Receive Information About You

We may receive your personal information:

When you contact us directly;
When you register for an event, course, match, introductory day, or other club activity;
When you complete forms, waivers, declarations, or membership documents;
When you make a payment;
When you use our website;
When you provide survey responses, feedback, testimonials, photographs, or other content;
From trusted service providers who assist with bookings, payment processing, administration, or website hosting;
From venue partners, instructors, officials, or organisers where relevant to your participation; and
Where lawful, from public registers or authorities if needed for legal or safety reasons.

How We Use Your Information

We do not sell your personal information.

We may use your information for the following purposes:

To process bookings, memberships, and payments;
To administer matches, courses, training events, introductory days, and demonstrations;
To verify identity where required;
To manage attendance, safety briefings, declarations, and waivers;
To communicate with you about bookings, schedules, updates, or changes;
To provide customer support;
To keep internal records;
To improve our services, events, and website;
To collect feedback and carry out surveys;
To send administrative notices and important service messages;
To send marketing communications where lawful;
To comply with legal, regulatory, insurance, safeguarding, or safety requirements;
To respond to complaints, disputes, incidents, or accidents;
To protect the rights, safety, and property of the club, participants, instructors, partner venues, and third parties;
To cooperate with law enforcement or regulatory authorities where required.

Sharing Your Information

We may share your information only where necessary and lawful. This may include sharing with:

Centaur Sporting Academy Ltd, where relevant for insurance, administration, instruction, or legal compliance;
Instructors, range officers, officials, or event staff;
Venue owners or operators;
Payment processors;
IT, website hosting, and cloud storage providers;
Booking and event administration providers;
Insurers and legal advisers;
Accountants, auditors, or other professional advisers;
Law enforcement, regulators, or public authorities where required by law;
Safeguarding bodies or emergency services where necessary.

We require trusted third parties handling information on our behalf to do so securely and only for permitted purposes.

Legal Disclosure

We may disclose your information where we reasonably believe this is necessary to:

Comply with any applicable law, regulation, court order, or legal request;
Enforce our terms, rules, or policies;
Investigate suspected unlawful activity, fraud, misuse, or safety breaches;
Establish, exercise, or defend legal claims;
Protect the rights, property, or safety of the club, participants, guests, partner venues, or others; or
Cooperate with law enforcement or regulatory authorities.

Your Rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request erasure of your personal information;
Object to certain processing;
Request restriction of processing;
Request transfer of certain information in a structured, commonly used, machine-readable format;
Withdraw consent where processing is based on consent; and
Complain to the relevant supervisory authority.

These rights are not absolute and may be limited where we have lawful grounds to continue processing your information.

To exercise any of these rights, please contact us at:
info@centaursporting.com

If you are unhappy with how your information has been handled, you may also complain to the Information Commissioner’s Office (ICO) in the UK.

Retention of Information

We will keep your personal information only for as long as reasonably necessary for the purposes set out in this Policy, including:

Administering Club activities and memberships;
Complying with legal, tax, regulatory, insurance, or safeguarding requirements;
Handling disputes, incidents, or complaints; and
Maintaining appropriate business and safety records.

Retention periods will depend on the nature of the information and the reason it was collected. We may securely delete, anonymise, or archive information when it is no longer needed.

Cookies and Website Technologies

We and our service providers may use cookies and similar technologies on our website.

A cookie is a small file placed on your device when you visit a website. Cookies help us to:

Operate the website properly;
Improve performance and user experience;
Remember preferences;
Understand website traffic and usage;
Support security and analytics.

We may use:

Session cookies, which expire when you close your browser;
Persistent cookies, which remain on your device for a set period; and
Third-party cookies, such as analytics cookies.

You can usually control cookies through your browser settings. Disabling cookies may affect website functionality.

Analytics

We may use analytics tools such as Google Analytics or similar services to understand how users interact with our website.

These tools may collect information such as:

Pages visited;
Time spent on pages;
General location derived from ip address;
Device and browser information; and
How users arrived at the website.

We use this information to improve the website, communications, and user experience.

Third-Party Websites and Services

Our website or communications may contain links to third-party websites or services. This Privacy Policy applies only to information collected by or on behalf of Centaur Sporting Club.

If you choose to use third-party websites or services, you should read their own privacy policies and terms.

Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, loss, disclosure, or destruction.

These measures may include:

Controlled access to data;
Secure storage systems;
Password protection;
Limited staff access;
Use of trusted service providers; and
Appropriate administrative safeguards.

However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

International Transfers

Some of our service providers may process data outside the UK. Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place and that the transfer is carried out lawfully.

Marketing Communications

We may use your personal information to send you news, updates, offers, or information about Club activities where lawful to do so.

You can opt out of marketing communications at any time by:

Using the unsubscribe link in an email; or
Contacting us at info@centaursporting.com

Even if you opt out of marketing, we may still contact you with important non-marketing communications, such as:

Booking confirmations;
Safety or event notices;
Payment information; or
Changes to our services or policies.

Photography and Media

At some Club activities, photographs or video may be taken for operational, training, safety, reporting, or promotional purposes.

Where appropriate, we will seek consent or provide a clear opportunity to object.

Images or recordings may be used in:

Club websites;
Social media;
Newsletters;
Promotional materials; or
Internal records.

If you do not wish your image to be used for promotional purposes, please tell us in advance or notify a Club official on the day where practical.

Children and Vulnerable Adults

We recognise the importance of protecting the privacy of children and vulnerable adults.

Where activities involve anyone under 18 or a vulnerable adult, personal information will only be collected and used where appropriate and, where necessary, with the consent of a parent, guardian, carer, or other authorised person.

We do not knowingly collect unnecessary personal information from children or vulnerable adults.

If you believe that personal information has been provided to us improperly, please contact us at:
info@centaursporting.com

Corporate or Organisational Change

If the Club or a related part of its activities undergoes a reorganisation, merger, transfer, or similar transaction, personal information may be transferred where lawful and necessary, subject to appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any revised version will take effect when published on our website or otherwise communicated to you. We encourage you to review this Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or about how we handle your information, please contact:

Centaur Sporting Club
Email: info@centaursporting.com

Last updated: March 2026